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POLICIES and INFORMATION
 

Free shipping FOR GAMES AND OR ACCESSORIES:

in usa applies only with purchase of $1000 or more for vendors or DISTRIBUTORS.

 

Free shipping FOR SYSTEMS:

YOU WILL GET SAME PRICE AS WE SELL IN HERE DELIVERD TO YOUR WAREHOUSE OR FORWARDER IN FLORIDA OR LAREDO TX WITH PURCHESE OF 100 SYSTEM OR MORE for vendors or DISTRIBUTORS.

  


Orders $1000.00 and up;

Free shipping for orders $1000.00 and up in United States* (Fed Ex ground only). No shipping and No handling will be added to your invoice (C.O.D fee is not include free shipping). Quicker delivery (for pre paid costumer only) like; Next Day Air, 2nd Day Air and Fed Ex Saver available with extra charge. The free shipping does not apply to systems or first party accessories.

Any questions please ask your sales rep or contact matt at 213-745-2445

*we do not offer any free shipping for Hawaii or Alaska,

Orders under $1000.00;

We use FedEx ground and shipping will be add to all orders (more or less $15), for quicker delivery (for established costumer only) like; Next Day Air, 2nd Day Air and Fed Ex Saver available with extra charge.

 

Any questions please ask your sales rep or contact matt at 213-745-2445

 

International costumers;

Free shipping does not apply to international account (unless they have forwarder in USA).

Please call or email for your shipping charge.

We do not do retail drop-ship. We can drop ship your order (minimum order amount for drop ship is $3000) to your customer, (wholesale only)

 Any problem with shipping;

Incase of lost or damage in shipping these are the steps;

1-    Contact FedEx immediately .the phone number is 1800-go FedEx and don’t discard the box that you received.

2-    Contact our costumer care weather FedEx take care of it or not and report the problem to us, our friendly professional representative are available during business hour to protect our costumer interest with our customer cooperation.*

3-   If you using  multiple forwarder for your shipment This is extremely important for you to find where you lost your merchandise for that reason you have to have exact weight when you receive merchandise in each forwarder, some time even its better that your forwarder open the boxes and check them before acceptance.

 Our phone number #213-745-2445 fax number#213-341-1248 our email; mcdvideogames@yahoo.com attention matt                     

Shipping status;

FedEx will send you email to confirm shipping but in case they didn’t, call us for tracking and go to FedEx website for track your order.

  http://www.fedex.com/

How the shopping cart works?

A- Use step -1 to register on website for login name and password purposes.

Click here

B- Use step -2 to activate your account,

Click here

C- You will receive conformation email.

D- Now you can use the shopping cart (shopping cart will generate purchase order only).

For pay by check use ACH only. Sorry we do not accept any credit card payments, please DO NOT do cash deposit in our account, money order (must send as registered mail, after we received and been verified your order will be shipped, usa currency only), for international use wire (we accept wire only, we do not accept deposit).

F- When we receive your purchase order our sales representative will contact you shortly.

G- Any faxed, emailed or ordered by phone are subject to have the active account .we do not sell to public, wholesale only.

H- For ACH payment faxes the copy of the business check and authorization forms signed. Check and authorization form must have invoice amount and invoice number.

Click here

I- pay pal payment we use pay pal for collection only. (Some restriction or fees may applies)

Click here

 

WARRANTY POLICY

 

·          All games and brand new systems only cover Manufacturer’s warranty. We do not issue any warranty for merchandise,

RETURN AND EXCHANGE POLICY

 

·          Shipping and other fees that maybe incurred on returned merchandise will be at buyers/shippers expense. A 30% re-stocking fee will also be charged. 

·          Merchandise will be credited as today list price, (not invoice price,)

·          All returned merchandise will be rechecked, if found out that they are in good and working condition, company has the right to ship it back. Likewise, shipping cost will be charged.

  • No exchange or return on games and brand new systems and or any merchandise that covers by Manufacturer’s guarantee. 
  • Return wire: if you send extra money by wire and you want to get extra part back we charge $60 processing fee plus any extra charges it cost us.(return may take from few hours to few days.)
  • Any claim for damage merchandise should be filed with carrier at time of delivery.

PAYMENT POLICY

 

·           Merchandise remains property of MatComDistribution until payment is rendered in full.

·           A 2% monthly service fee will be added to your account for late payment.

·           A $40 charge will be posted to your account for returned check or ACH.

·           For all new costumers maximum amount of the check we accept is $3000. For larger invoice we accept bank wire only.

·           we do not give credit at start but after you work with us for a wile and we see we can trust you we will give you credit.(some restriction may applies)

·           For system we accept wire transfer only.

·           For collection If you pay by pay pal address verification is required, we do not accept unconfirmed address ,customer is responsible for any PayPal fees,

·           For all outside USA customer wire transfer only. Customer is responsible for all the shipping, taxes, duties or import and export charges.

·           All ACH payment: one time ACH is until the full amount of the invoice get charged and received.

·            Pay pal service fees (processing fee); 2.90% will be added to your total of original invoice price.

ORDERS POLICY

 

·          By submitting the purchase order you have just did the first step and we do not going to send your order unless you confirm your order                                

·          We do not guarantee the availability of all the goods that listed on this website and we do not promises any backorders 

·          It is the customer’s responsibility to find out what is getting shipped to him and which items was sold out or not available.

 

 

 

 

 

 

 

 

 

The use of this site is governed by the policies, terms and conditions set in this page, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to MCDVIDEOGAMES.COM indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by MCDVIDEOGAMES.COM. MCDVIDEOGAMES.COM reserves the right to make changes to this site and these terms and conditions at any time. 

Disclaimer;

Mcdvideogames.com reserves the right to decline all returns or apply re-stocking fees at our sole discretion, limit or cancel quantities purchased per household, per person, or per order; and prohibit or limit sales to trader. Mcdvideogames.com is not responsible for typographic errors, photographical error, price variances, or manufacturer delays, shopping cart error, any error in our website system. All offers, policies, coupons & promotions are subject to modification and/or termination at any time without notice. All calls will get monitor without notice.
This site is provided by mcdvideogames.com on an "as is" basis. Mcdvideogames.com makes no representations or warranties of any kind, expressed or implied, as to the operation of the site, the information, the content, the materials, or the products, included on this site to the full extent permissible by applicable law. mcdvideogames.com disclaim all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Mcdvideogames.com will not be liable for any damages of any kind arising from the use of this site and/or merchandise sold on this site, including but not limited to direct, indirect, incidental punitive, and consequential damages.

Verification policy;(International customer)

minimum hold we put to international checks is 6 six months, account will be suspended during this verification process. Our legal department is aware of all type of 419 scams that going on around the world. We will work with our local and federal law enforcements agencies in case of internet fraud, check fraud and any 419 scams. If you want to not be on our verification policy please sends bank wire only.

APR;

The annual percentage rate--APR--is the way of stating the interest rate you will pay if you carry over a balance, late payment or transfer a balance from another card. The APR states the interest rate as a yearly rate. credit from our company to you consider as unsecure loan monthly An introductory APR is 3.0% will apply to your credit,  Tiered APRs applies to different levels of the outstanding balances start from 24% to 34% and A penalty APR will applies for late payments 18%. Please check our website for credit agreement. Signature in time of delivery will secure the contract to company and or to its employee.

Lack of cooperation;(On any shipping damages)*

Matcom distribution hold right to inspect all the damage goods physically with in 14 business days after customer claim a damage .we will place claim immediately after customer request .  After placing any claims in case of lack of cooperation from customer to provide the damage merchandise we will have a right to consider that action as “abandonment of claim” and we charge the customer for time that they take from us for processing and filling the claim. Our processing average cost is $149 per hour. It will be bill to customer and will get deducted from their account.

Indemnification;
You (costumer)hereby agree to indemnify and hold harmless mcdvideogames.com and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on (1) any claim that our use of the Affiliate Trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party, (2) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (3) any claim related to your site, including, without limitation, content therein not attributable to us.