POLICIES and INFORMATION

A- Use step -1 to register on website for login name and password purposes.

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B- Use step -2 to activate your account,

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C- You will receive conformation email.

D- Now you can use the shopping cart (shopping cart will generate purchase order only).

For pay by check use ACH only. Sorry we do not accept any credit card payments, please DO NOT do cash deposit in our account, money order (must send as registered mail, after we received and been verified your order will be shipped, usa currency only), for international use wire (we accept wire only, we do not accept deposit).

F- When we receive your purchase order our sales representative will contact you shortly.

G- Any faxed, emailed or ordered by phone are subject to have the active account .we do not sell to public, wholesale only.

H- For ACH payment faxes the copy of the business check and authorization forms signed. Check and authorization form must have invoice amount and invoice number.

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I- pay pal payment we use pay pal for collection only. (Some restriction or fees may applies)

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WARRANTY POLICY

·          All games and brand new systems only cover by Manufacturer’s warranty. We do not issue any warranty for merchandise,

RETURN AND EXCHANGE POLICY

·          Shipping and other fees that maybe incurred on returned merchandise will be at buyers/shippers expense. A 30% re-stocking fee will also be charged. 

·          Merchandise will be credited as today list price, (not invoice price,)

·          All returned merchandise will be rechecked, if found out that they are in good and working condition, company has the right to ship it back. Likewise, shipping cost will be charged.

• No exchange or return on games and brand new systems and or any merchandise that covers by Manufacturer’s guarantee. 
• Return wire: if you send extra money by wire and you want to get extra part back we charge $60 processing fee plus any extra charges it cost us.(return may take from few hours to few days.)
• Any claim for damage merchandise should be filed with carrier at time of delivery.

PAYMENT POLICY

·           Merchandise remains property of MatComDistribution until payment is rendered in full.

·           A 2% monthly service fee will be added to your account for late payment.

·           A $40 charge will be posted to your account for returned check or ACH.

·           For all costumers maximum amount of the check we accept is $2,500. For larger invoice we accept bank wire only.

·           we do not give credit to any company with any credit at any time ,please don’t ask (some restriction may applies)

·           For system we accept bank wire only.

·           For collection If you pay by pay pal address verification is required, we do not accept unconfirmed address, costumer is responsible for any PayPal fees,

·           Form of payment for all costumers outside of USA is bank wire (TT) only even if total order value is $1000. Customer is responsible for all the shipping, taxes, duties or import and export charges.

·           All ACH payment: one time ACH is until the full amount of the invoice get charged and received. (amount could be charge in smaller numbers until bank clear the amount)

·            Pay pal service fees (processing fee); 2.90% will be added to your total of original invoice price. (for collection only)

ORDERS POLICY

·          By submitting the purchase order you have just did the first step and we do not going to send your order unless you confirm and pay for your order.                                

·          We do not guarantee the availability of all the goods that listed on this website and we do not promises any backorders. 

·          It is the customer’s responsibility to find out what is getting shipped to him and which items was sold out or not available.

“We Reserve the Right to Refuse Service to Anyone” 

The use of this site is governed by the policies, terms and conditions set in this page, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to MCDVIDEOGAMES.COM indicates acceptance of these terms and conditions. These terms and conditions shall supercede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by MCDVIDEOGAMES.COM. MCDVIDEOGAMES.COM reserves the right to make changes to this site and these terms and conditions at any time.

Disclaimer;

Mcdvideogames.com reserves the right to decline all returns or apply re-stocking fees at our sole discretion, limit or cancel quantities purchased per household, per person, or per order; and prohibit or limit sales to trader. Mcdvideogames.com is not responsible for typographic errors, photographical error, price variances, or manufacturer delays, shopping cart error, any error in our website system. All offers, policies, coupons & promotions are subject to modification and/or termination at any time without notice. All calls will get monitor without notice.
This site is provided by mcdvideogames.com on an "as is" basis. Mcdvideogames.com makes no representations or warranties of any kind, expressed or implied, as to the operation of the site, the information, the content, the materials, or the products, included on this site to the full extent permissible by applicable law. mcdvideogames.com disclaim all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Mcdvideogames.com will not be liable for any damages of any kind arising from the use of this site and/or merchandise sold on this site, including but not limited to direct, indirect, incidental punitive, and consequential damages.

Verification policy;(International customer)

minimum hold we put to international checks is 6 six months, account will be suspended during this verification process. Our legal department is aware of all type of 419 scams that going on around the world. We will work with our local and federal law enforcements agencies in case of internet fraud, check fraud and any 419 scams. If you want to not be on our verification policy please sends bank wire only.

APR;

The annual percentage rate--APR--is the way of stating the interest rate you will pay if you carry over a balance, late payment or transfer a balance from another card. The APR states the interest rate as a yearly rate. credit from our company to you consider as unsecure loan monthly An introductory APR is 3.0% will apply to your credit,  Tiered APRs applies to different levels of the outstanding balances start from 24% to 34% and A penalty APR will applies for late payments 18%. Please check our website for credit agreement. Signature in time of delivery will secure the contract to company and or to its employee.

Lack of cooperation;(On any shipping damages)*

Matcom distribution hold right to inspect all the damage goods physically with in 14 business days after customer claim a damage .we will place claim immediately after customer request .  After placing any claims in case of lack of cooperation from customer to provide the damage merchandise we will have a right to consider that action as “abandonment of claim” and we charge the customer for time that they take from us for processing and filling the claim. Our processing average cost is $149 per hour. It will be bill to customer and will get deducted from their account.

Indemnification;
You (costumer)hereby agree to indemnify and hold harmless mcdvideogames.com and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on (1) any claim that our use of the Affiliate Trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party, (2) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (3) any claim related to your site, including, without limitation, content therein not attributable to us.

Policy on shipping urgently needed merchandise:

customer is responsible to calculate time of delivery if the order is urgent or must be there on certain time , customer must call the shipping company and be aware of any delay might be on the way . we are not responsible for any delay by shipping company after we ship on time. we are not responsible for any lost or damage in hand of the customer forwarder. for any insurance customer have to give written consent for insurance charges and must be on the invoice, we do not insure merchandise on free shipping.

Who have the right to inter to nay contract from MCDVIDEOGAMES.COM?

Workers in mcdvideogames.com, sales people, packers, accountant, drivers or any one in the company except CEO do not have any authority over acceptance of any deal or terms or conditions or any thing that’s cover by trade law from any other company, individual. They cannot give you any warrantee, guarantee, insurance, extra merchandise, promises out of our written policy that exist and/or invoice that they received. (Any typo is excluded-please check our policy on typo). Customer must be aware of the authority on each individual that they speak with. In case of any damages raised from improper customer to our staff interaction our company holds the exclusive right to sue the customer for any or all damages may occur or refuse their claim. The entire contract between other company and/or customer imposed to our staff or mcdvideogames.com with out written sign consent from CEO is void and null and customer is liable for all the damages.

 “We Reserve the Right to Refuse Service to Anyone”