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POLICIES and INFORMATION
 

shipping;

Free shipping applies only with purchase of $1000 or more in usa for vendors or distributors only.  


Orders $1000.00 and up;

Free shipping for orders $1000.00 and up in United States* (Fed Ex ground only). No shipping and No handling will be added to your invoice. Quicker delivery (for pre paid costumer only) like; Next Day Air, 2nd Day Air and Fed Ex Saver available with extra charge. The free shipping does not apply to systems or first party accessories.

Any questions please ask your sales rep or contact matt at 213-745-2445

*we do not offer any free shipping for Hawaii or Alaska,

Orders under $1000.00;

We use FedEx ground and shipping will be add to all orders , for quicker delivery ( for established costumer only) like ; Next Day Air, 2nd Day Air and Fed Ex Saver available with extra charge.

 

Any questions please ask your sales rep or contact matt at 213-745-2445

 

International costumers;

Free shipping does not apply to international account (unless they have forwarder in USA).

Please call or email for your shipping charge.

 

We do not do drop-ship. Merchandise will ship to account holder address only.

 Any problem with shipping;

Incase of lost or damage in shipping these are the steps;

1-    Contact FedEx immediately .the phone number is 1800-go FedEx and don’t discard the box that you received.

2-    Contact our costumer care weather FedEx take care of it or not and report the problem to us, our friendly professional representative are available during business hour to protect our costumer interest.

 Our phone number #213-745-2445 fax number#213-747-7373 our email; mcdvideogames@yahoo.com attention matt

                          

Shipping status;

FedEx will send you email to confirm shipping but in case they didn’t, call us for tracking and go to FedEx website for tracking merchandise.  http://www.fedex.com/

 

How the shopping cart works?

A- Use step -1 to register on website for login name and password purposes.

http://www.mcdvideogames.com/jewelscart2000/store/jewelscart2000_customerregistrationform.asp

B- Use step -2 to activate your account,

http://www.mcdvideogames.com/jewelscart2000/store/BECOME_A_DISTRIBUTOR.asp

C- You will receive conformation email.

D- Now you can use the shopping cart (shopping cart will generate purchase order only).

E- Now you can chose method of payment on shopping cart (that would reflect on your purchase order).

For pay by check use ACH only. Sorry we do not accept any credit card payments, cash deposit (for usa costumer only, you need to fax or email copy of teller receipt along with bank business card), money order (must send as registered mail, after we received and been verified your order will be shipped, usa currency only), for international use wire (we accept wire only, we do not accept deposit).

F- When we receive your purchase order our sales representative will contact you shortly.

G- Any faxed, emailed or ordered by phone are subject to have the active account .we do not sell to public, wholesale only.

H- For ACH payment faxes the copy of the business check and authorization forms signed. Check and authorization must have invoice amount and invoice number.

https://www.mcdvideogames.com/jewelscart2000/store/userimages/ACHautorization.doc

I- pay pal payment we use pay pal for collection only. (Some restriction or fees may applies)

https://www.mcdvideogames.com/jewelscart2000/store/jewelscart2000_gatewayonetimepayment.asp

WARRANTY

·         All games and brand new systems only cover Manufacturer’s warranty. We do not issue any warranty for merchandise,

RETURN AND EXCHANGE POLICY

  • Shipping and other fees that maybe incurred on returned merchandise will be at buyers/shippers expense. A 30% re-stocking fee will also be charged. 
  • Merchandise will be credited as today list price, (not invoice price,)
  • All returned merchandise will be rechecked, if found out that they are in good and working condition, company has the right to ship it back. Likewise, shipping cost will be charged.
  • No exchange or return on games and brand new systems and or any merchandise that covers by Manufacturer’s guarantee. 

·        Any claim for damage merchandise should be filed with carrier at time of delivery.

PAYMENT

  • Merchandise remains property of MatComDistribution until payment is rendered in full.
  • A 2% monthly service fee will be added to your account for late payment.
  • A $40 charge will be posted to your account for returned check or ACH.
  • For all new costumers, payment is only by wire transfer or ACH.
  • for collection If you pay by pay pal address verification is required, we do not accept unconfirmed address
  • We do not ship COD.
  • For all outside USA customer wire transfer only . Customer is responsible for all the shipping, taxes, duties or import and export charges.
  • All ACH payment: one time ACH is until the full amount of the invoice get charged and received.

·         Pay pal service fees (processing fee); 2.90% will be added to your total of original invoice price.

 

ORDERS

  • By submitting the purchase order you have just did the first step and we do not going to send your order unless you confirm your order  

                                        

  • We do not guarantee the availability of all the goods that listed on this website and we do not promises any backorders 

·      It is the customer’s responsibility to find out what is getting shipped to him and which items was sold out or not available.

 

 

 

Disclaimer;

Mcdvideogames.com reserves the right to decline all returns or apply re-stocking fees at our sole discretion, limit or cancel quantities purchased per household, per person, or per order; and prohibit or limit sales to trader. Mcdvideogames.com is not responsible for typographic errors, photographical error, price variances, or manufacturer delays, shopping cart error, any error in our website system. All offers, policies, coupons & promotions are subject to modification and/or termination at any time without notice. All calls will get monitor without notice.
This site is provided by mcdvideogames.com on an "as is" basis. Mcdvideogames.com makes no representations or warranties of any kind, expressed or implied, as to the operation of the site, the information, the content, the materials, or the products, included on this site to the full extent permissible by applicable law. mcdvideogames.com disclaim all warranties, expressed or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose. Mcdvideogames.com will not be liable for any damages of any kind arising from the use of this site and/or merchandise sold on this site, including but not limited to direct, indirect, incidental punitive, and consequential damages.

 

Indemnification;
You (costumer)hereby agree to indemnify and hold harmless mcdvideogames.com and its subsidiaries and affiliates, and their directors, officers, employees, agents, shareholders, partners, members, and other owners, against any and all claims, actions, demands, liabilities, losses, damages, judgments, settlements, costs, and expenses (including reasonable attorneys' fees) (any or all of the foregoing hereinafter referred to as "Losses") insofar as such Losses (or actions in respect thereof) arise out of or are based on (1) any claim that our use of the Affiliate Trademarks infringes on any trademark, trade name, service mark, copyright, license, intellectual property, or other proprietary right of any third party, (2) any misrepresentation of a representation or warranty or breach of a covenant and agreement made by you herein, or (3) any claim related to your site, including, without limitation, content therein not attributable to us.

 

 

Disclaimer and Indemnification is same as degamecenter.com